Interstate Advanced Materials
Sales Support & Inside Sales Trainee
Administrative - Birmingham, AL - Full Time
Interstate Advanced Materials is a family-owned distributor and fabricator of high-performance plastics (sheet, rod, tube, and film) serving aerospace, defense, semiconductor, medical, food processing, automotive, agriculture, and more. With 170+ employees across seven states, we are committed to innovation, sustainability, and growth.
The Role
We are hiring a Sales Support & Inside Sales Trainee, a growth-oriented position designed to support our sales team while preparing you to become a full Inside Sales Representative. You’ll gain hands-on experience in customer service, order management, and CRM systems while also learning how to build customer relationships, generate sales, and manage accounts.
Key Responsibilities
Sales Support & Administration
The Role
We are hiring a Sales Support & Inside Sales Trainee, a growth-oriented position designed to support our sales team while preparing you to become a full Inside Sales Representative. You’ll gain hands-on experience in customer service, order management, and CRM systems while also learning how to build customer relationships, generate sales, and manage accounts.
Key Responsibilities
Sales Support & Administration
- Process customer orders, quotes, and credits accurately in our ERP system.
- Maintain and update customer information in CRM.
- Assist sales reps with reporting, presentations, and day-to-day customer requests.
- Coordinate with internal departments to ensure timely order fulfillment.
- Shadow Inside Sales Representatives to learn prospecting, quoting, and customer communication.
- Participate in customer calls, meetings, and follow-ups under mentorship.
- Begin handling smaller accounts and inbound inquiries with guidance.
- Learn pricing, product applications, and industry best practices.
- Progress toward managing the full sales cycle, from quoting to closing deals.
- Experience in customer service, sales support, or administrative roles preferred.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office; CRM experience a plus.
- Comfortable working with numbers, pricing, and data.
- Highly motivated, proactive, and eager to grow into sales.
- Bachelor’s degree or equivalent experience a plus.
- A clear career path into Inside Sales.
- Comprehensive training and mentorship.
- Competitive compensation.
- Full benefits package: health, dental, vision, life insurance.
- 401(k) with company match.
- Paid vacation, sick time, and holidays.
